KARVE, operated by Alf Mile Co. (Commercial Registration 4030501656, Jeddah), is committed to protecting your privacy. This policy explains what we collect, how we use it, and the rights you have — in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia.
Last updated June 2026
Information you give us — your name, contact details, account and booking records, and payment information when you reserve a class or buy a package.
Information collected automatically — device and browser data, IP address, and usage analytics, including via cookies.
Information from third parties — our booking platform JoinIn2, payment processors, and any social login you choose to use. We do not knowingly collect data from anyone under 18 without parental consent.
To provide and manage your account, classes and packages; to respond to enquiries and provide support; to send marketing only where you've opted in; to improve and personalise the experience; and to keep the service secure and meet our legal obligations.
We share data only as needed to run the service — with trusted providers such as JoinIn2, payment gateways and email platforms; with analytics partners; with affiliated KARVE entities; and with authorities where required by law. We do not sell your personal data.
We protect your data with SSL/TLS encryption and restricted access, and store it on secure servers. Where data is transferred internationally, we apply appropriate contractual safeguards.
You may request access to, correction or deletion of your data; object to or restrict certain processing; request portability; and withdraw consent at any time. To exercise any of these, contact us using the details below.
We send marketing only with your consent, and you can unsubscribe at any time. We don't share your details with third parties for their own marketing without your permission.
Some of our providers may process or store data outside the Kingdom of Saudi Arabia. Where data is transferred internationally, we apply appropriate safeguards — including contractual protections — so it stays protected to the standard required by Saudi law.
We may update this policy from time to time. Material changes will be communicated through our website or by contacting you directly.
Questions about your data or this policy? Email Karve@alfmile.co or write to us at Midtown Plaza, Prince Sultan Rd, Ar Rawdah, Jeddah 23435, Saudi Arabia.