Membership & Community Guidelines

Welcome to KARVE’s Membership & Community Guidelines

At KARVE, we value your commitment to fitness and wellness. We have established clear guidelines for memberships and studio participation to ensure the best experience for everyone in our community. Please take a moment to review the policies below.

COMMUNITY RULES

1. DON’T BE LATE

To ensure safety and avoid disruptions, late entry is not allowed after the class starts. All KARVERS must show up 10 minutes before their class starts to be ready.

2. LANGUAGE

All classes and personal training sessions are conducted in English.

3. DRESS CODE

Wear appropriate workout attire to keep the energy high and comfortable.

4. GRIP SOCKS REQUIRED

Grip socks are MANDATORY for both group classes and private sessions. You can bring your own or purchase them at reception.

RULES AND REGULATIONS

KARVE INTRO PACK – 3 CLASSES PACK

Validity: 2 weeks from the date of purchase.

Cancellation Policy: A 12-hour cancellation policy applies to all packages.

Non-Refundable and Non-Transferable.

• This offer is available only onceand exclusively for first timers.

REGULAR CLASS PACKAGES

Drop-In : Valid for 30 days from the date of purchase.

3-Pack : Valid for 21 days from the first booking.

6-Pack : Valid for 30 days from the first booking.

12-Pack : Valid for 60 days from the first booking.

24-Pack : Valid for 90 days from the first booking.

36-Pack : Valid for 120 days from the first booking.

Cancellation Policy : A 12-hour cancellation policy applies to all packages.

Non-Refundable and Non-Transferable.

PERSONAL TRAINING PACKS

Single Boost: 1 PT session, valid for 1 month.

Progress Pack: 4 PT sessions, valid for 30 days.

Maintain Pack: 8 PT sessions, valid for 60 days.

Transform Pack: 12 PT sessions, valid for 60 days.

Booking & Cancellation: Sessions must be booked and canceled via WhatsApp, with 12-hour notice.

Cancellation Policy: A 12-hour cancellation policy applies to all packages.

Non-Refundable and Non-Transferable.

MEMBERSHIPS

Available Plans: Annual, 3-Month, and Monthly.

What You Get: Unlimited classes but limited to 1 class per day. Plus, you can bring 1 friend per month.

Automatic Renewal: Your membership will renew automatically unless you cancel it. A 30-day notice is required for termination.

Late Cancellation: will incur a 100 SAR fee.

No-Shows will be charged 250 SAR.

Conditions: You can attend only 1 class per day and bring 1 friend per month, and all bookings are subject to availability.

CANCELLATION POLICY

1. 12-HOUR NOTICE

Cancellations must be made at least 12 hours in advance.

2. EASY RESCHEDULING

If you need to change your class, cancel with at least 12 hours’ notice and reschedule.

GENERAL TERMS

1. NON-REFUNDABLE

All purchases of packs, personal training sessions, and memberships are non-refundable and non-transferable.

2. USE IT OR LOSE IT

Unused credits do not carry over to the next month.

KARVE mobile app interface showing the schedule

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