MEMBERSHIP & COMMUNITY GUIDELINES

COMMUNITY RULES

We have established clear guidelines for memberships and studio participation to ensure the best experience for everyone in our community.

1. NO ENTRY IF YOU’RE LATE

Late entry is strictly prohibited. For your safety and to avoid disrupting the class, doors close exactly at the start time—no exceptions. All KARVERS must arrive at least 10 minutes before class to be ready. Arrive late? You’ll miss out.

2. LANGUAGE

All classes and personal training sessions are conducted in English.

3. DRESS CODE

Wear appropriate workout attire to keep the energy high and comfortable.

4. GRIP SOCKS REQUIRED

Grip socks are MANDATORY for both group classes and private sessions. You can bring your own or purchase them at reception.

RULES AND REGULATIONS

KARVE INTRO PACK – 3 CLASSES PACK

• Validity: Starts from the date of your first booking.
• Cancellation Policy: A 12-hour cancellation policy applies to all packages.
• Non-Refundable and Non-Transferable.
• This offer is available only once and exclusively for first timers.

REGULAR CLASS PACKAGES

• Drop-In: Valid for 30 days from the date of purchase.
• 3-Pack: Valid for 21 days from the first booking.
• 6-Pack: Valid for 30 days from the first booking.
• 12-Pack: Valid for 60 days from the first booking.
• 24-Pack: Valid for 90 days from the first booking.
• 36-Pack: Valid for 120 days from the first booking.
• Cancellation Policy: A 12-hour cancellation policy applies to all packages.
• Non-Refundable and Non-Transferable.

PERSONAL TRAINING PACKS

• Single Boost: 1 PT session, valid for 1 month from the date of purchase.
• Progress Pack: 4 PT sessions, valid for 30 days from the date of purchase.
• Maintain Pack: 8 PT sessions, valid for 60 days from the date of purchase.
• Transform Pack: 12 PT sessions, valid for 60 days from the date of purchase.
• Booking and Cancellation Policy: A minimum of 12-hours’ notice is required to book or cancel a personal training session. All bookings and cancellations must be made via WhatsApp.
• Non-Refundable and Non-Transferable.

MEMBERSHIPS

• Available Plans: Annual, 3-Month, and Monthly.
• What You Get: Unlimited classes but limited to 1 class per day. Plus, you can bring 1 friend per month.
• Automatic Renewal:
• Annual & 3-Month: Auto-renewal with 30-day cancellation notice.
• 1-Month: Cancel within the first week (first month only). After that, a 30-day notice applies.
• Late Cancellations: 100 SAR fee.
• No-Show: 250 SAR fee.
• Conditions: You can attend only 1 class per day and bring 1 friend per month, and all bookings are subject to availability.

REGULAR CLASS PACKAGES CANCELLATION POLICY

1. 12-HOUR NOTICE

Cancellations must be made at least 12 hours in advance through the KARVE application.

2. EASY RESCHEDULING

Need to reschedule? Simply cancel your class with at least 12 hours’ notice and book a new time via the app.

PERSONAL TRAINING CANCELLATION POLICY

1. BOOKING & CANCELLATION

All personal training sessions must be booked or cancelled via WhatsApp with a minimum of 12 hours’ notice.

2. EASY RESCHEDULING

To reschedule, cancel your session with at least 12 hours’ notice via WhatsApp and select a new time.

GENERAL TERMS

1. NON-REFUNDABLE

All purchases of packs, personal training sessions, and memberships are non-refundable and non-transferable.

2. USE IT OR LOSE IT

Unused credits do not carry over to the next month.